Applying the Kano Methodology to Meet Customer Requirements: NASA's Microgravity Science Program-Reference-Cited by-同舟云学术

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Applying the Kano Methodology to Meet Customer Requirements: NASA's Microgravity Science Program

Published:1997-01 Issue:3 Volume:4 Page:95-106
ISSN:1068-6967
Container-title:Quality Management Journal
language:en
Short-container-title:Quality Management Journal

Author:

Lee Mark C.¹,Newcomb John F.²

Affiliation:

1. Nasa Headquarters

2. Scientific Management, Inc.

Publisher

Informa UK Limited

Subject

General Business, Management and Accounting

Link

https://www.tandfonline.com/doi/pdf/10.1080/10686967.1997.11918805

Reference6 articles.

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