Going beyond deep and surface acting: a bottom-up taxonomy of strategies used in response to emotional display rules-Reference-Cited by-同舟云学术

Going beyond deep and surface acting: a bottom-up taxonomy of strategies used in response to emotional display rules

Published:2023-06-06 Issue:5 Volume:32 Page:617-631
ISSN:1359-432X
Container-title:European Journal of Work and Organizational Psychology
language:en
Short-container-title:European Journal of Work and Organizational Psychology

Author:

Alabak Merve¹^ORCID,Hülsheger Ute²^ORCID,Schepers Jan³,Kalokerinos Elise K.⁴,Verduyn Philippe²^ORCID

Affiliation:

1. Human Performance Management Group, Department of Industrial Engineering and Innovation Sciences, Eindhoven University of Technology, Eindhoven, MB, The Netherlands

2. Maastricht University, Maastricht, The Netherlands

3. Department of Methodology and Statistics, Maastricht University, Maastricht, The Netherlands

4. Melbourne School of Psychological Sciences, University of Melbourne, Parkville, VIC, Australia

Publisher

Informa UK Limited

Subject

Organizational Behavior and Human Resource Management,Applied Psychology

Link

https://www.tandfonline.com/doi/pdf/10.1080/1359432X.2023.2221853

Reference80 articles.

1. More than one strategy: A closer examination of the relationship between deep acting and key employee outcomes.

2. Emotion-regulation strategies across psychopathology: A meta-analytic review

3. Cluster Analysis

4. Emotional Labor in Service Roles: The Influence of Identity

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