Educational Distancing: A Mixed-Methods Study of Student Perceptions in the Time of Coronavirus
Author:
Affiliation:
1. Department of Hospitality and Tourism Management, Isenberg School of Management, University of Massachusetts Amherst
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management,Education
Link
https://www.tandfonline.com/doi/pdf/10.1080/10963758.2021.1907194
Reference47 articles.
1. Industry Competencies and the Optimal Hospitality Management Curriculum: An Empirical Study
2. Baker, M. A. (2017). Service recovery theories and models. In E. Kocc (Ed.), Service failure and recovery in tourism and hospitality: A practical manual (pp. 27–41). CABI Publishing.
3. The role of language, appearance, and smile on perceptions of authenticity versus rapport
4. Other Customer Service Failures: Emotions, Impacts, and Attributions
5. Value destruction in exaggerated online reviews
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1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
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