1. FUTURIUM – European Commission: Building trust in human-centric AI – FUTURIUM – European Commission. 2019 [cited 2020 Aug 27]. Available at: https://ec.europa.eu/futurium/en/ai-alliance-consultation/guidelines#Top.
2. Radziwill NM, Benton MC. Evaluating quality of chatbots and intelligent conversational agents. 2017. arXiv:1704.04579