1. Out of Crisis;Deming,1986
2. Audit, quality assurance and quality control in histopathology;Codling,1994
3. Imaginization: the Art of Creative Management;Morgan,1993
4. The fifth discipline: the art and practice of the learning organisation;Senge,1992
5. College of American Pathologists Conference XVII on Quality Assurance in Pathology and Laboratory Medicine: Summary;Bachner;Arch Pathol Lab Med,1990