AN ALTERNATIVE MEASURE FOR EVALUATING THE DELAY-Reference-Cited by-同舟云学术

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AN ALTERNATIVE MEASURE FOR EVALUATING THE DELAY

Published:2002-01 Issue:5 Volume:19 Page:48-58
ISSN:1017-0669
Container-title:Journal of the Chinese Institute of Industrial Engineers
language:en
Short-container-title:Journal of the Chinese Institute of Industrial Engineers

Author:

Luh Hsing

Publisher

Informa UK Limited

Subject

Industrial and Manufacturing Engineering

Link

http://www.tandfonline.com/doi/pdf/10.1080/10170660209509358

Reference16 articles.

1. A Psychological Perspective on Service Segmentation Models: The Significance of Accounting for Consumers’ Perceptions of Waiting and Service

2. Solutions ofM/G/1//N-type Loops with Extensions toM/G/1 andGI/M/1 Queues

3. How Long Should a Customer Wait for Service?

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