Racial differences in restaurant tipping: A labour process perspective
Author:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/02642060902764343
Reference86 articles.
1. Testing servers' roles as experts and managers of tipping behaviour
2. Gratuities and customer appraisal of service: Evidence from Minesota restaurants
3. Economics and Restaurant Gratuities: Determining Tip Rates
4. An economic approach to tips and service quality: Results of a survey
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