The effect of customer participation on service providers' job stress
Author:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/02642060500134162
Reference63 articles.
1. Input Uncertainty and Organizational Coordination in Hospital Emergency Units
2. Estimating Nonresponse Bias in Mail Surveys
3. The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction
4. A PATH-ANALYTICAL STUDY OF THE CONSEQUENCES OF ROLE CONFLICT AND AMBIGUITY.
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