Influence of meaningfulness of work and leadership characteristics on customer-directed counterproductive work behavior resulting from customer mistreatment-Reference-Cited by-同舟云学术

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Influence of meaningfulness of work and leadership characteristics on customer-directed counterproductive work behavior resulting from customer mistreatment

Published:2024-06-27 Issue: Volume: Page:1-29
ISSN:0022-4545
Container-title:The Journal of Social Psychology
language:en
Short-container-title:The Journal of Social Psychology

Author:

Atamba Cynthia¹,Weng Qingxiong (Derek)¹,Tariq Hussain²³,Popelnukha Anastasiia¹,Qi Yan¹

Affiliation:

1. University of Science and Technology of China

2. KFUPM Business School (KBS), King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia

3. Interdisciplinary Research Center for Finance and Digital Economy (IRC-FDE), King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia

Funder

Natural Science Foundation of China

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/00224545.2024.2361748

Reference155 articles.

1. Leadership styles and employees’ work outcomes in nonprofit organizations: the role of work engagement

2. Can Culture be Managed? Working with “Raw” Material: The Case of the English Slaughtermen

3. On Corporate Social Responsibility, Sensemaking, and the Search for Meaningfulness Through Work

4. Carrot and Stick Approach: The Exploitative Leadership and Absenteeism in Education Sector

5. Outcomes of Meaningful Work: A Meta‐Analysis

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