Enabling street-level work: minimal structures for customized social services
Author:
Affiliation:
1. Institute of Public Administration, Leiden University, Leiden, The Netherlands
Publisher
Informa UK Limited
Link
https://www.tandfonline.com/doi/pdf/10.1080/14719037.2024.2381067
Reference48 articles.
1. From “what works” to “making it work”: A practice perspective on evidence‐based standardization in frontline service organizations
2. Bannink, Duco, Frédérique Six, and Eelco van Wijk. 2015. “Bureaucratic, Market or Professional Control? A Theory on the Relation Between Street-Level Task Characteristics and the Feasibility of Control Mechanisms.” In Understanding Street-Level Bureaucracye, edited by Peter Hupe, Michael Hill, and Aurélien Buffat, 205–226. Bristol: Bristol University Press.
3. Jazz as a Process of Organizational Innovation
4. Rebel with a cause: The effects of leadership encouragement and psychological safety on professionals' prosocial rulebreaking behavior
5. Organizational Rules and Cognitive Uncertainty Among Public Professionals: A Daily Diary Study
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