1. School of Engineering and Sciences, Tecnológico de Monterrey, Monterrey, Mexico
2. School of Engineering and Sciences, Institute for the Future of Education, Tecnológico de Monterrey, Monterrey, Mexico
3. School of Engineering and Sciences, Tecnológico de Monterrey, Mexico City, Mexico
4. Department of Industrial and Management Systems Engineering, West Virginia University, Morgantown, WV, USA
5. Department of Management, Information and Production Engineering, University of Bergamo, Dalmine, Italy