Taking a long view towards quality improvement: an intentional approach to solving wicked problems and improving student experience

Author:

Hamshire Claire1ORCID,Barrett Neil1ORCID,Forsyth Rachel2ORCID

Affiliation:

1. University of Salford, Salford, UK

2. Lund University, Lund, Sweden

Funder

Higher Education Academy

Health Education England

University of Cape Town

Manchester Metropolitan University

Publisher

Informa UK Limited

Reference50 articles.

1. ‘Alternative study modes in higher education: students’ expectations and preferences’;Benson R.,;Australian Journal of Adult Learning,2006

2. ‘EQAL to the task: stakeholder responses to a university-wide transformation project’;Bird P.;Journal of Educational Innovation, Partnership and Change,2015

3. ‘Do student evaluations of university reflect inaccurate beliefs or actual experience? A relative rank model;Brown G.D.A.;Journal of Behavioral Decision Making,2015

4. Buckley, A., 2012, Making it Count: Reflecting on the National Student Survey in the process of enhancement (York, Higher Education Academy).

5. ‘A 10-year case study on the changing determinants of university student satisfaction in the UK’;Burgess A.;PLOS ONE,2018

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