The perception of outpatient care quality by healthcare users in Ukraine-Reference-Cited by-同舟云学术

The perception of outpatient care quality by healthcare users in Ukraine

Published:2022-11-04 Issue: Volume: Page:1-7
ISSN:2047-9700
Container-title:International Journal of Healthcare Management
language:en
Short-container-title:International Journal of Healthcare Management

Author:

Anufriyeva Valentyna¹²,Pavlova Milena¹,Stepurko Tetiana²³,Groot Wim¹⁴

Affiliation:

1. Department of Health Services Research, CAPHRI, Maastricht University Medical Center, Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands

2. Ukrainian-Swiss Project ‘Medical Education Development’, Swiss Tropical and Public Health Institute, Ukraine

3. Department of Sociology, National University of Kyiv-Mohyla Academy, Kyiv, Ukraine

4. Top Institute Evidence-Based Education Research (TIER), Maastricht University, Maastricht, The Netherlands

Publisher

Informa UK Limited

Subject

Health Policy,Leadership and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/20479700.2022.2141685

Reference27 articles.

1. WHO – World Bank Joint Report. World Health Organization. Available from: https://www.euro.who.int/__data/assets/pdf_file/0018/425340/WHO-WB-Joint-Report_UKR_Full-report_Web.pdf. 2019. Accessed June 21, 2020.

2. Ukrainian health care system and its chances for successful transition from Soviet legacies

3. The Understanding of Indonesian Patients of Hospital Service Quality in Singapore

4. Does quality influence utilization of primary health care? Evidence from Haiti

5. Impact of service attributes on customer satisfaction and loyalty in a healthcare context

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