Special issue: Consumer behaviour analysis and services
Author:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/02642069.2011.531122
Reference47 articles.
1. Servicescapes: The Impact of Physical Surroundings on Customers and Employees
2. Explaining consumer complaining behaviour in double deviation scenarios: the banking services
3. Chen, C.F. & Kao, Y.L. (2010). Relationships between process quality, outcome quality, satisfaction and behavioural intentions for online travel agencies evidence from Taiwan.The Service Industries Journal, 30(12), 2081–2092.
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2. What are you?: pragmatic, self-confident, #hashtag or a vital senior? Using marketing to curb alcoholism and encourage healthy consumption!;Journal of Food Products Marketing;2017-12-28
3. NEURAL Networks and Consumer Behavior: NEURAL Models, Logistic Regression, and the Behavioral Perspective Model;The Behavior Analyst;2017-06-16
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