Operationalisation of service innovation: a systems thinking approach
Author:
Affiliation:
1. Industrial Engineering Department, An-Najah National University, Nablus, Palestine
2. Wolfson School of Mechanical and Manufacturing Engineering, Loughborough University, Loughborough, UK
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/02642069.2017.1411480
Reference67 articles.
1. Multi‐dimensional nature of service innovation
2. Linking service design to value creation and service research
3. Thematic networks: an analytic tool for qualitative research
4. The secret to true service innovation
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