Using work design to motivate customer-oriented behaviors
Author:
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Strategy and Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/02642069.2016.1219723
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1. The Antecedents of Prosocial Service Behaviours: An Empirical Investigation
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3. Customer orientation as a buffer against job burnout
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5. On the evaluation of structural equation models
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