Combining strategies for high service productivity with successful service innovation-Reference-Cited by-同舟云学术

Combining strategies for high service productivity with successful service innovation

Published:2022-07-16 Issue:11-12 Volume:42 Page:948-971
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Hofmeister Johannes¹,Schneider Malte H. G.¹^ORCID,Kanbach Dominik K.¹^ORCID,Kraus Sascha²³^ORCID

Affiliation:

1. Porsche AG Chair of Strategic Management and Digital Entrepreneurship, HHL Leipzig Graduate School of Management, Leipzig, Germany

2. Faculty of Economics and Management, Free University of Bozen-Bolzano, Bolzano, Italy

3. Department of Business Management, University of Johannesburg, Johannesburg, South Africa

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2022.2098952

Reference75 articles.

1. Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services

2. Technological capacity and organisational ambidexterity: the moderating role of environmental dynamism on Portuguese technological SMEs

3. Andreassen, T. W. (2021). Service productivity: A call for action! SERVSIG. https://www.servsig.org/wordpress/2021/05/service-productivity-a-call-for-action/

4. The Dilemma of Service Productivity and Service Innovation

5. Knowledge- and innovation-based business models for future growth: digitalized business models and portfolio considerations

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