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Leveraging responsible artificial intelligence to enhance salespeople well-being and performance

Published:2024-06-17 Issue:9-10 Volume:44 Page:735-765
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Weng Chenchen¹,Yuan Ruizhi²,Ye Dandan²,Huang Bo²,Xun Jiyao³

Affiliation:

1. Business School, Ningbo University, Ningbo, People’s Republic of China

2. Nottingham University Business School China, University of Nottingham Ningbo China, Ningbo, People’s Republic of China

3. Entrepreneur College, Xi’an Jiaotong-Liverpool University, Suzhou, People’s Republic of China

Funder

Major Humanities and Social Sciences Research Projects in Zhejiang higher education institutions

Xi'an Jiaotong-Liverpool University

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2024.2361291

Reference154 articles.

1. Accenture. (2021). Artificial intelligence services. https://www.accenture.com/us-en/services/ai-artificial-intelligence-index.

2. Salesperson ambidexterity and customer satisfaction: examining the role of customer demandingness, adaptive selling, and role conflict

3. Advancing the Understanding of the Role of Responsible AI in the Continued Use of IoMT in Healthcare

4. Characteristics and challenges in the industries towards responsible AI: a systematic literature review

5. Is HRD in need of an ethics of care?

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Ethics in services: an historical perspective and new research arcs;The Service Industries Journal;2024-07-02

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