Competing models of quality management and financial performance improvement-Reference-Cited by-同舟云学术

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Competing models of quality management and financial performance improvement

Published:2019-04-12 Issue:11-12 Volume:41 Page:803-831
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Augustyn Marcjanna M.¹,Elshaer Ibrahim A.²³,Akamavi Raphaël K.⁴

Affiliation:

1. Marketing and Business Strategy, Hull University Business School, The University of Hull, Hull, UK

2. School of Business, King Faisal University, Al Hofuf, Saudi Arabia

3. Hotel Management, Suez Canal University, Ismailia, Egypt

4. Birmingham Business School, The University of Birmingham, Birmingham, UK

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2019.1601706

Reference120 articles.

1. The impact of service innovation on firm-level financial performance

2. Mediator effect of statistical process control between Total Quality Management (TQM) and business performance in Malaysian Automotive Industry

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3. Determinants of working capital management for noncertified and certified firms from the EFQM Excellence Model;Quality Management Journal;2023-09-08

4. From validation to execution: Exploring the practical implementation of the conjoint framework of Quality Management and High-Performance Work Systems;Heliyon;2023-06

5. Critical success factors for virtual hotel operator partnership with small- and medium-sized hotels: perspectives of owners and operators;Journal of Hospitality and Tourism Insights;2023-05-18

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