How autonomy-supportive leaders influence employee service performance: a multilevel study-Reference-Cited by-同舟云学术

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How autonomy-supportive leaders influence employee service performance: a multilevel study

Published:2019-11-13 Issue: Volume: Page:1-22
ISSN:0264-2069
Container-title:The Service Industries Journal
language:en
Short-container-title:The Service Industries Journal

Author:

Shih Chih-Ting¹,Chen Shu-Ling²,Chao Minston³

Affiliation:

1. Department of Business Administration, National Pingtung University, Pingtung, Taiwan

2. Department of Business Administration and Graduate Institute of Logistics Management, National Dong Hwa University, Hualien, Taiwan

3. Department of Health Care Management, Chang Gung University, Taoyuan, Taiwan

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/02642069.2019.1691168

Reference108 articles.

1. Workplace favouritism, psychological contract violation and turnover intention: Moderating roles of authentic leadership and job insecurity climate

2. Effects of service orientation on job embeddedness in hotel industry

3. Estimating Nonresponse Bias in Mail Surveys

4. Perceived organizational support and psychological contracts: a theoretical integration

5. Intrinsic Need Satisfaction: A Motivational Basis of Performance and Weil-Being in Two Work Settings1

Cited by 14 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. The relationship between supervisor autonomy support, creativity, and employee service performance: Evidence from Michelin restaurants;International Journal of Gastronomy and Food Science;2024-09

2. Empowering employee creativity in service organizations: unlocking the role of ownership, employee vitality and supportive leadership;The Service Industries Journal;2024-07-04

3. The impact of family-like employee-organization relationship on unethical pro-family behavior;The Service Industries Journal;2024-06-06

4. Linking Frontline Employee Self-Efficacy to Customers Service Performance in Healthcare Industry: A Dynamic Capability Perspective;Risk Management and Healthcare Policy;2023-12

5. Spiritual leadership influence on employee creative service performance: a moderated mediation analysis;BMC Psychology;2023-09-04

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