Key Concepts for New Service Development

Author:

Edvardsson Bo,Olsson Jan

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Strategy and Management

Reference18 articles.

1. THE IDENTIFICATION OF EVALUATIVE CRITERIA AND CUES USED IN SELECTING SERVICES

2. Management Consulting: Towards a Successful Relationship

3. Edvardsson, B. 1991. Paper presented at the conference ‘Kvalitet i kommuner och landsting. 1991, Göteborg. in Swedish

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