Preparing End User Support Specialists

Author:

Yager Susan E.,Schrage John F.,Berry Ronald L.

Publisher

Informa UK Limited

Subject

Business, Management and Accounting (miscellaneous),Education

Reference13 articles.

1. The management of the end-user environment: An empirical investigation

2. Berry, R. L. and Luse, D. W. Current skill and knowledge requirements for IS support personnel: A survey of IT. professionals. Proceedings of the Decision Sciences Institute Southwest Region. pp.113–115.

3. Berry, R. L. and Yager, S. E. Preparing IS professionals to support end users: The development of an end-user support course. Proceedings of the Decision Sciences Institute Conference. pp.305–307.

4. An Examination of Sources of Support Preferred By End-User Computing Personnel

5. The management of end-user computing

Cited by 1 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Starting Building a IT Policy: A Quest to IT Success;Information System Development;2014

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