Configuring Retail Fulfillment Processes for Omni-Channel Customer Steering
Author:
Publisher
Informa UK Limited
Subject
Economics and Econometrics,Business and International Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/10864415.2018.1485085
Reference53 articles.
1. E-fulfillment and multi-channel distribution – A review
2. Customer Channel Migration
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4. Return Shipping Policies of Online Retailers: Normative Assumptions and the Long-Term Consequences of Fee and Free Returns
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