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Product returns management: a comprehensive review and future research agenda

Published:2021-05-31 Issue: Volume: Page:1-25
ISSN:0020-7543
Container-title:International Journal of Production Research
language:en
Short-container-title:International Journal of Production Research

Author:

Ambilkar Priya¹^ORCID,Dohale Vishwas¹^ORCID,Gunasekaran Angappa²,Bilolikar Vijay³^ORCID

Affiliation:

1. Department of Operations and Supply Chain Management (OSCM), National Institute of Industrial Engineering (NITIE), Powai, Mumbai, India

2. School of Business and Public Administration, California State University, Bakersfield, USA

3. Department of Mechanical and Production Engineering, Fr. Conceicao Rodrigues College of Engineering, Bandra (W), Mumbai, India

Publisher

Informa UK Limited

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/00207543.2021.1933645

Reference160 articles.

1. Decision modelling of reverse logistics systems: selection of recovery operations for end-of-life products

2. Taking stock of consumer returns: A review and classification of the literature

3. Forecasting product returns and reverse logistics performance: structural equation modelling

4. A literature review and perspectives in reverse logistics

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