Multiattribute Dimensions of Service Quality in the All-You-Can-Eat Buffet Restaurant Industry
Author:
Publisher
Informa UK Limited
Subject
Marketing,Tourism, Leisure and Hospitality Management,Management Information Systems
Link
http://www.tandfonline.com/doi/pdf/10.1080/19368623.2011.638418
Reference69 articles.
1. Bank Service Quality (BSQ) Index
2. Desired Service Outcomes:
3. A Multistage Model of Customers' Assessments of Service Quality and Value
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