Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services-Reference-Cited by-同舟云学术

Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services

Published:2019-11-12 Issue:5 Volume:29 Page:530-549
ISSN:1936-8623
Container-title:Journal of Hospitality Marketing & Management
language:en
Short-container-title:Journal of Hospitality Marketing & Management

Author:

Lin Hongxia¹,Chi Oscar Hengxuan²,Gursoy Dogan²³

Affiliation:

1. School of Business Administration, Southwestern University of Finance and Economics, Chengdu, China

2. School of Hospitality Business Management, Carson College of Business, Washington State University, Pullman, Washington, USA

3. School of Tourism and Hospitality, University of Johannesburg, Johannesburg, South Africa

Publisher

Informa UK Limited

Subject

Marketing,Tourism, Leisure and Hospitality Management,Management Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/19368623.2020.1685053

Reference54 articles.

1. Ackerman, E. (2016). Study: Nobody wants social robots that look like humans because they threaten our identity. IEEE Spectrum. Retrieved from: https://spectrum.ieee.org/automaton/robotics/humanoids/study-nobody-wants-social-robots-that-look-like-humans

2. Evaluating the use of robots to enlarge AAL services1

3. Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value

4. The Concierge. Tradition, Obsolescence and Innovation in Tourism

5. Identifiability at the boundary for first-order terms

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