A framework for service systems analysis: theory and practice
Author:
Affiliation:
1. a The Management School, University of York , Heslington , York YO10 5DD , UK
Publisher
Informa UK Limited
Subject
Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management,Computer Science Applications
Link
https://www.tandfonline.com/doi/pdf/10.1080/09537287.2011.640035
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