1. The case studies are based on in-depth interviews with actors involved, and the reading of press publications and internal documents.
2. Electrolux is a Swedish company, but also operating on the German market.
3. HFC 134a is a hydrofluorocarbon. The molecular structure is similar to CFCs, but the harmful chlorine atoms are replaced by hydrogen.
4. This is confirmed by the Dutch importer of Bosch-Siemens. The importance of the public attention was also pointed out by a spokesperson of AEG at a presentation for the International Institute of Refrigeration, Hannover, 21 May 1994. AEG is not convinced that hydrocarbons are a better solution from the perspective of the greenhouse effect. Nevertheless, they are forced to adopt the hydrocarbon technology, because otherwise the image of AEG will be harmed.
5. The social management of environmental change