Economic and Non-economic Satisfaction as Outcomes of Micro-enterprises’ Perceived Value from Banking Relationships
Author:
Affiliation:
1. Department of Marketing Management, University of Pretoria, Pretoria, South Africa
2. Kristiania University College, Oslo, Norway
Funder
National Research Foundation of South African under Grant
Publisher
Informa UK Limited
Subject
Marketing,Management Information Systems
Link
https://www.tandfonline.com/doi/pdf/10.1080/1051712X.2020.1787027
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