Understanding the role and impact of Generative Artificial Intelligence (AI) hallucination within consumers’ tourism decision-making processes-Reference-Cited by-同舟云学术

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Understanding the role and impact of Generative Artificial Intelligence (AI) hallucination within consumers’ tourism decision-making processes

Published:2024-01-17 Issue: Volume: Page:1-16
ISSN:1368-3500
Container-title:Current Issues in Tourism
language:en
Short-container-title:Current Issues in Tourism

Author:

Christensen Jeff¹,Hansen Jared M.²,Wilson Paul³

Affiliation:

1. Center for Hospitality and Tourism, Faculty of Business & Government, Brigham Young University – Hawaii, Laie, HI, USA

2. Department of Marketing and Strategy, Jon M. Huntsman School of Business, Utah State University, Logan, UT, USA

3. Willes Center for International Entrepreneurship, Faculty of Business & Government, Brigham Young University – Hawaii, Laie, HI, USA

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/13683500.2023.2300032

Reference49 articles.

1. The Use of Mobile Applications for Travel Booking: Impacts of Application Quality and Brand Trust

2. The biasing effect of common method variance: some clarifications

3. Artificial Intelligence in Orthopaedic Surgery

4. Chatbot Confabulations Are Not Hallucinations—Reply

5. Artificial intelligence’s impact on hospitality and tourism marketing: exploring key themes and addressing challenges

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1. Language Differences in Online Complaint Responses between Generative Artificial Intelligence and Hotel Managers;Informatics;2024-09-05

2. Alleviating Travelers’ Privacy Concern in Personalized Recommendations Through Perceived Information Autonomy: Strategies via Hedge Words and Communication Styles;Journal of Travel Research;2024-08-16

3. A systematic review of city break travel in tourism;International Journal of Tourism Research;2024-07

4. Investigating the influence of generative AI’s credibility and utility on travel consumer behaviour and recommendations through the lens of personal innovativeness;Current Issues in Tourism;2024-06-14

5. Tourists and artificial intelligence-LLM interaction: the power of forgiveness;Current Issues in Tourism;2024-05-21

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