1. Ted Rogers School of Hospitality and Tourism Management, Ryerson University, 350 Victoria Street, Toronto, ON, Canada M5B 2K3
2. Department of Service Sector Management, Sheffield Business School, Sheffield Hallam University, City Campus, Howard Street, S1 1WB, Sheffield, UK
3. Latin America Projects, Planeterra Foundation, 19 Charlotte Street, Suite 200, Toronto, ON, Canada M5 V 2H5