User-centric design experience or privacy risk perception? The dual pathways of tourism platform’s AI capability to perceived user value

Author:

Yu Mingchuan1,jiang Wenyi2,Wan Yu3,Mao Anran4

Affiliation:

1. School of Business Administration, Ningbo University of Finance and Economics, Ningbo, People’s Republic of China

2. Department of Foundation, Shanghai Vocational College of Agriculture and Forestry, Shanghai, People’s Republic of China

3. Physical Education College, Honghe University, Mengzi, People’s Republic of China

4. RITM Research Center, Université Paris-Saclay, Sceaux, France

Funder

Ningbo University of Finance and Economics Excellent Research Achievement Award Cultivation Project

National Natural Science Foundation of China

Publisher

Informa UK Limited

Reference76 articles.

1. Agrawal, A., Gans, J., & Goldfarb, A. (2018). Prediction machines: The simple economics of artificial intelligence. Harvard Business Press.

2. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

3. Users’ assessment of AI-based customer service: Satisfaction and perceived service quality;An M.;International Journal of Contemporary Hospitality Management,2020

4. Stewardship of personal data on social networking sites

5. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

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