Development of an Integrated Conceptual Framework for Electronic Hedonic Service Quality (e-HSQ): An Exploratory Study
Author:
Affiliation:
1. Department of Marketing, Petra University, Amman, Jordan
Publisher
Informa UK Limited
Subject
Management of Technology and Innovation,Human-Computer Interaction
Link
https://www.tandfonline.com/doi/pdf/10.1080/15332861.2019.1639127
Reference157 articles.
1. The influence of electronic service quality on loyalty in postal services: the mediating role of satisfaction
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4. Developing and validating an instrument for measuring user-perceived web quality
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