Defining the relationship between IT Service management and knowledge management: towards improved performance-Reference-Cited by-同舟云学术

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Defining the relationship between IT Service management and knowledge management: towards improved performance

Published:2021-06-08 Issue: Volume: Page:1-13
ISSN:1477-8238
Container-title:Knowledge Management Research & Practice
language:en
Short-container-title:Knowledge Management Research & Practice

Author:

Baradari Iman¹^ORCID,Shoar Maryam²,Nezafati Navid³

Affiliation:

1. Department of Information Technology Management, Islamic Azad University Tehran North Branch, Tehran, Iran (The Islamic Republic Of)

2. Department of Industrial Management, Tehran North Branch, Islamic Azad University, Tehran, Iran

3. Faculty of management and Accounting, Shahid Beheshti University, Tehran Province, Tehran, Iran

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Library and Information Sciences,Business and International Management,Management Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/14778238.2021.1903349

Reference49 articles.

1. Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues

2. Impact of knowledge sharing and absorptive capacity on project performance: the moderating role of social processes

3. Alp, U. & Cevikcan, E. (2017) Industry 4.0: Managing the digital transformation. Springer.

4. Building an IT service catalog in a small company as the main input for the IT financial management

5. Organizational Learning: From Experience to Knowledge

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1. Identifying Industry 4.0 technologies enablers for knowledge management – a scoping review;The TQM Journal;2023-05-22

2. BİST Kimya, Petrol Kauçuk ve Plastik Mamulleri Sektöründe SECA Yöntemi ile Finansal Performans Ölçümü;ODÜ Sosyal Bilimler Araştırmaları Dergisi (ODÜSOBİAD);2023-02-10

3. Metrics for Performance Improvement in Organisations Using Scrum, ITIL and CMMI;WSEAS TRANSACTIONS ON ELECTRONICS;2022-09-14

4. Evaluation of the Financial Performance of Turkish Construction Companies with SECA Method;İzmir İktisat Dergisi;2022-09-09

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