1. Astor, H. (2000). Rethinking neutrality: A theory to inform practice – Part 1. Australian Dispute Resolution Journal, 11, 73–154. https://www-westlaw-com-au.ezproxy.usc.edu.au/maf/wlau/app/document?src=document&docguid=I6ba5f70ecf1011e08eefa443f89988a0&epos=2&snippets=true&startChunk=1&endChunk=1&nstid=std-anz-highlight&nsds=AUNZ_AU_JLDISPRES&isTocNav=true&tocDs=AUNZ_AU_JOURNALS_TOC&parentinfo=#https://www-westlaw-com-au.ezproxy.usc.edu.au/maf/wlau/app/document?src=document&docguid=I6ba5f70ecf1011e08eefa443f89988a0&epos=2&snippets=true&startChunk=1&endChunk=1&nstid=std-anz-highlight&nsds=AUNZ_AU_JLDISPRES&isTocNav=true&tocDs=AUNZ_AU_JOURNALS_TOC&parentinfo=#
2. An exploratory study of the New York City Civilian Complaint Review Board mediation program
3. Civilians Versus Police: Mediation Can Help to Bridge the Divide
4. Birgden, A. & Lopez-Varona, J. (2011). Community-police complaint mediation project:A review paper. https://www.researchgate.net/publication/268293646