The effects of crowding and service climate on the perception of the Experiential value of consumption in self-service restaurants
Author:
Affiliation:
1. Management, FUCAPE Business School, Vitória, Brazil
2. Accounting and Management, FUCAPE Business School – Maranhão Campus São Luís, Brazil
Funder
Brazilian National Council for Scientific and Technological Development
Foundation for Research Support of Espírito Santo
Portuguese Science Foundation (FCT/Portugal) through NECE
IFTS
Publisher
Informa UK Limited
Subject
Food Science
Link
https://www.tandfonline.com/doi/pdf/10.1080/15378020.2022.2109921
Reference51 articles.
1. Exploring the experience value of museum visitors as a co-creation process
2. Associação Brasileira de Bares e Restaurantes [Abrasel] (2019). Revista Bares & Restaurantes. Recuperado em 14 de outubro, 2020, de https://abrasel.com.br/revista/edicoes-anteriores
3. Influence of Trust, Perceived Value, and Attitude on Customers’ Repurchase Intention for E-Grocery
4. How consumer shopping orientation influences perceived crowding, excitement, and stress at the mall
5. How augmented reality (AR) is transforming the restaurant sector: Investigating the impact of “Le Petit Chef” on customers’ dining experiences
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