Customer Relationship Management, Exit-Voice-Loyalty, and Satisfaction: The Case of Public Schools
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Published:2012-04
Issue:2
Volume:11
Page:57-71
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ISSN:1533-2667
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Container-title:Journal of Relationship Marketing
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language:en
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Short-container-title:Journal of Relationship Marketing
Publisher
Informa UK Limited
Cited by
4 articles.
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