Relational Perspectives of Perceived Service Quality in the Online and Offline Environments: A Meta-Analysis
Author:
Affiliation:
1. Department Marketing International Trade and Languages, University of Tunis, Higher Institute of Management (ISG), Tunis, Tunisia
Publisher
Informa UK Limited
Subject
Marketing
Link
https://www.tandfonline.com/doi/pdf/10.1080/15332667.2019.1664877
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