How do customer anxiety levels impact relationship marketing in electronic commerce?-Reference-Cited by-同舟云学术

How do customer anxiety levels impact relationship marketing in electronic commerce?

Published:2022-10-28 Issue:1 Volume:9 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Khoa Bui Thanh¹^ORCID,Huynh Tran Trong²^ORCID

Affiliation:

1. Faculty of Commerce and Tourism, Industrial University of Ho Chi Minh City, Ho Chi Minh City, Vietnam

2. Department of Mathematics, FPT University, Hanoi, Vietnam

Funder

research

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2022.2136928

Reference94 articles.

1. Customer Loyalty Towards Travel Agency Websites: The Role of Trust and Hedonic Value

2. Understanding Adolescent Intentions to Smoke: An Examination of Relationships among Social Influence, Prior Trial Behavior, and Antitobacco Campaign Advertising

3. The Relationship between Social Anxiety, Smartphone Use, Dispositional Trust, and Problematic Smartphone Use: A Moderated Mediation Model

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