Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping-Reference-Cited by-同舟云学术

Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online shopping

Published:2021-01-01 Issue:1 Volume:8 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Qalati Sikandar Ali¹,Vela Esthela Galvan²,Li Wenyuan¹,Dakhan Sarfraz Ahmed³,Hong Thuy Truong Thi⁴,Merani Sajid Hussain⁵

Affiliation:

1. School of Management, Jiangsu University, 301 Xuefu Road, Jingkou District, Zhenjiang, Jiangsu, P.R. China

2. Escuela De Administracion Y Negocios Campus, CETYS Universidad, Tijuana, México

3. Department of Business Administration, Sukkur IBA University, Sindh, Pakistan

4. School of Education, Minnan Normal University, P.R. China

5. Department of Public Administration, Shah Abdul Latif University, Khairpur, Sindh, Pakistan

Funder

research

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2020.1869363

Reference91 articles.

1. Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites

2. Social media adoption and its impact on firm performance: the case of the UAE

3. The effect of e-service quality on Jordanian student’s e-loyalty: an empirical study in online retailing

4. Consumer Perceived Risk, Attitude and Online Shopping Behaviour; Empirical Evidence from Malaysia

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