The mediating impact of airlines’ image in relation of corporate social responsibility and customers’ loyalty: An empirical in Vietnam-Reference-Cited by-同舟云学术

The mediating impact of airlines’ image in relation of corporate social responsibility and customers’ loyalty: An empirical in Vietnam

Published:2023-03-09 Issue:1 Volume:10 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Phan Thanh Hai¹^ORCID,Hoang Anh Thu²^ORCID

Affiliation:

1. School of Business and Economics, Faculty of Accounting, Duy Tan University, Da Nang, Vietnam

2. Faculty of Economics, International School, Duy Tan University, Da Nang, Vietnam

Funder

no direct funding

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2188641

Reference71 articles.

1. A Scale for Measuring Consumer Perceptions of Corporate Social Responsibility Following the Sustainable Development Paradigm

2. Andika, I. P., Putra, A., Nyoman, N. & Yasa, K. (2017). The role of corporate image and satisfaction in mediating the effect of corporate social responsibility on customer loyalty. 19(9), 10–17. https://doi.org/10.9790/487X-1909031017

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