Investigating the impact of customer satisfaction, trust, and quality of services on the acceptance of delivery services companies and related applications in Omani context: A Predictive model assessment using PLSpredict-Reference-Cited by-同舟云学术

Investigating the impact of customer satisfaction, trust, and quality of services on the acceptance of delivery services companies and related applications in Omani context: A Predictive model assessment using PLSpredict

Published:2023-07-24 Issue:2 Volume:10 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Taufiq-Hail Al-Madhagy¹^ORCID,Yusof Shafiz Affendi Bin Mohd²^ORCID,Al Shamsi Ibrahim Rashid Humad¹^ORCID,Bino Ermal¹^ORCID,Saleem Muhammad¹^ORCID,Mahmood Mudassar¹^ORCID,Kamran Hyder¹^ORCID

Affiliation:

1. College of Business (CoB), University of Buraimi (UOB), Al Buraimi, Al Buraimi Governorate, Sultanate of Oman

2. Department of Information Technology, Ajman University, Ajman, UAE

Funder

research

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2224173

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5. Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Prentice-Hall.

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