The quality of business environment and internal factors affect the competitiveness of retail banking service in VietinBank-Reference-Cited by-同舟云学术

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The quality of business environment and internal factors affect the competitiveness of retail banking service in VietinBank

Published:2024-02-21 Issue:1 Volume:11 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

Nguyen Phuong Thi¹^ORCID,Nguyen Loan Thi Phuong²^ORCID,Vu Trang Thi Huyen³^ORCID,Nguyen Quyen Thi Tu⁴^ORCID

Affiliation:

1. Faculty of Economics-Management, Thang Long University, Hanoi, Vietnam

2. Institute of Business Administration, Thuongmai University, Hanoi, Vietnam

3. Faculty of Mathematical Economics, Thuongmai University, Hanoi, Vietnam

4. Faculty of Human Resource Management, Thuongmai University, Hanoi, Vietnam

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2024.2315689

Reference37 articles.

1. Aaker, D. A. (2001). Developing business strategy (6th ed.). John Wiley and Sons Inc.

2. Adoption of Internet banking among sophisticated consumer segments in an advanced developing country

3. How innovative organization culture affects firm performance in the wake of enterprise resource planning? evidence from energy- and non-energy-sector firms in Pakistan

4. An exploration of consumers’ experiences in physical stores: comparing consumers’ and retailers’ perspectives in past and present time

5. Firm Resources and Sustained Competitive Advantage

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