Air rage from the sharp end: cabin crew perspectives on disruptive passenger behaviour in Europe and its impact on occupational safety and well-being

Author:

Rösch Alexander1,Chernak Erin2,Blundell James34ORCID

Affiliation:

1. Faculty of Engineering, Environment and Computing, Coventry University, UK

2. Independent Researcher

3. Institute of Clean Growth and Future Mobility, Coventry University, UK

4. School of Aerospace, Transport and Manufacturing, Cranfield University, UK

Publisher

Informa UK Limited

Reference56 articles.

1. European Union Aviation Safety Agency. Every 3 hours unruly passengers threaten your safety. share if you don’t want to fly with them! #notonmyflight [Internet]. European Union Aviation Safety Agency. Available from: https://www.easa.europa.eu/notonmyflight

2. Psychological stress and air travel: An overview of psychological stress affecting airline passengers;Swanson V;Aviation Mental Health,2016

3. Air Rage

4. Colehan T. Unruly passengers – a global problem. What can be done? [Internet]; 2018. Available from: https://www.icao.int/Meetings/LegalSeminar/Documents/TC_State%20of%20the%20Issue%20of%20Unruly%20Passengers.pdf (last accessed 1 October 2023)

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