The Role of Speed on Customer Satisfaction and Switching Intention: A Study of the UK Mobile Telecom Market
Author:
Affiliation:
1. Brunel Business School, Brunel University London, London, UK
2. Three Hutchinson, UK
3. Coventry University, Coventry, UK
4. Glyndwr University, Wrexham, UK
Publisher
Informa UK Limited
Subject
Library and Information Sciences,Computer Science Applications,Information Systems
Link
https://www.tandfonline.com/doi/pdf/10.1080/10580530.2020.1696526
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