Understanding Valences in Mobile Grocery Shopping: Do Consumers’ Characteristics Matter?

Author:

Hoh Pow-Yee1,Loo Sook-Jian1,Tan Garry Wei-Han2345ORCID,Lee Voon-Hsien6ORCID,Aw Eugene Cheng-Xi2ORCID,Cham Tat-Huei2ORCID,Ooi Keng-Boon278

Affiliation:

1. Faculty of Business and Management, UCSI University, Cheras, Malaysia

2. UCSI Graduate Business School, UCSI University, Cheras, Malaysia

3. School of Finance and Economics, Nanchang Institute of Technology, Nan Chang City, People’s Republic of China

4. School of Graduate Studies, Asia E University, Subang Jaya, Malaysia

5. School of Economics and Management, Yunnan Normal University, Kunming, People’s Republic of China

6. Faculty of Business and Finance, Universiti Tunku Abdul Rahman, Jalan Universiti, Kampar, Malaysia

7. College of Management, Chang Jung Christian University, Tainan City, Guiren District, Taiwan

8. Nanchang Institute of Technology, Nan Chang City, People’s Republic of China

Funder

funding to

Publisher

Informa UK Limited

Subject

Computer Networks and Communications,Education,Information Systems

Reference74 articles.

1. Examining the impact of mobile interactivity on customer engagement in the context of mobile shopping

2. Dumont J. Grocery apps get smart during the pandemic; 2020 [assessed 2021 Jan 16]. https://www.grocerydive.com/news/grocery-apps-get-smart-during-the-pandemic/581935/

3. Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors

4. MCMC. e-Commerce Consumers Surveys 2018. MCMC; 2018 [assessed 2020 Jan 12]. https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/ECS2018.pdf

5. Zack J. Restricted movement for 14 days. The Star; 2020 March 17 [assessed 2020 Jun 9]. https://www.thestar.com.my/news/nation/2020/03/17/restricted-movement-for-14-days

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