ERP Vendor Satisfaction: From Communication and IT Capability Perspectives

Author:

Claybaugh Craig C.1,Haried Peter2,Chen Yan3,Chen Langtao1

Affiliation:

1. Missouri University of Science and Technology (formerly University of Missouri - Rolla), Rolla, MO, USA

2. University of Wisconsin-La Crosse, La Crosse, Winconsin, USA

3. College of Business, Florida International University, Miami, FL, USA

Publisher

Informa UK Limited

Subject

Computer Networks and Communications,Education,Information Systems

Reference102 articles.

1. Job Characteristics and Job Satisfaction: Understanding the Role of Enterprise Resource Planning System Implementation

2. Statista. 2018. Enterprise resource planning (ERP) software market revenues worldwide from 2015 to 2021 (in million U.S. dollars); [accessed 2018 Dec 31]. https://www.statista.com/statistics/605888/worldwide-enterprise-resource-planning-market-forecast/.

3. A critical success factors model for ERP implementation

4. An Explanatory Framework for Achieving Business Benefits from ERP Systems

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