Should Chat Reference Be Staffed by Librarians? An Assessment of Chat Reference at an Academic Library Using LibStats

Author:

Bravender Patricia,Lyon Colleen,Molaro Anthony

Publisher

Informa UK Limited

Subject

Library and Information Sciences

Reference23 articles.

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Mobile Instant Messaging for Reference Queries Post COVID-19;The Reference Librarian;2023-01-02

2. Measuring the quality of reference services provided by paraprofessionals at an academic library;The Journal of Academic Librarianship;2020-09

3. Developing and assessing a graduate student reference service;Reference Services Review;2019-11-11

4. Student-Staffed Virtual Reference Services: How to Meet the Training Challenge;Journal of Library & Information Services in Distance Learning;2018-08

5. Chatting while you work;Reference Services Review;2018-04-27

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