Revisiting perceived service quality in higher education: uncovering service quality dimensions for postgraduate students
Author:
Affiliation:
1. Business Faculty, Higher Colleges of Technology, Sharjah, United Arab Emirates
2. Faculty of Education, The British University in Dubai, Dubai, United Arab Emirates
Publisher
Informa UK Limited
Subject
Marketing,Education
Link
https://www.tandfonline.com/doi/pdf/10.1080/08841241.2019.1648360
Reference138 articles.
1. HEdPERF versus SERVPERF
2. The development of HEdPERF: a new measuring instrument of service quality for the higher education sector
3. Is market orientation a relevant strategy for higher education institutions?
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