Can Success Backfire? Consumer Judgments of Businesses that Repeatedly Win the Same Sustainability or Quality Award
Author:
Affiliation:
1. Marketing, Huntsman School of Business, Utah State University, Logan, Utah, USA
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2022.2152521
Reference56 articles.
1. TOURNAMENT RITUALS IN THE EVOLUTION OF FIELDS: THE CASE OF THE GRAMMY AWARDS.
2. Age and gender differences in online travel reviews and user-generated-content (UGC) adoption: extending the technology acceptance model (TAM) with credibility theory
3. When Identity Marketing Backfires: Consumer Agency in Identity Expression
4. A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
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